Terms and Conditions
Welcome to AssignmentHelper.ie, your trusted partner in academic success. These Terms and Conditions outline the rules and regulations for using our services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.
Definitions
1.1 Website: Refers to AssignmentHelper.ie.
1.2 Company: Refers to AssignmentHelper.ie, the organization providing academic writing services to students.
1.3 Customer: Refers to any individual or entity utilizing the services offered by the Company.
Product: Refers to any document, assignment, or piece of content provided to customers via email or other electronic means.
Placing an Order
2.1 Order Process: To place an order, customers must complete the online order form and make the necessary payment. Placing an order indicates that you accept these Terms and Conditions.
2.2 Payment Terms: Payments must be made in full before any work begins. We accept multiple payment methods, including credit/debit cards, PayPal, and bank transfers.
2.3 Usage Restrictions: The products provided by AssignmentHelper.ie are for reference purposes only. Customers must not submit these products as their own work or for commercial purposes.
2.4 Delivery: Orders will be delivered via email within the agreed-upon timeframe, following the receipt of payment.
Customer Responsibilities
3.1 Information Accuracy: Customers are responsible for providing accurate and complete information when placing an order. Any inaccuracies may lead to delays or issues with the delivery of the product.
3.2 Communication: Customers must maintain open communication with our team during the order process. Failure to respond to queries promptly may result in delays.
Refund Policy
4.1 Refund Eligibility: We strive for customer satisfaction. However, if you are not satisfied with the product received, you may be eligible for a refund under the following conditions:
- Late Delivery: If your order is not delivered by the agreed-upon deadline, you may request a refund. In such cases, we will assess the situation and may issue a full refund or store credit.
- Quality Issues: If the product does not meet the specified requirements or is found to be plagiarized, customers are encouraged to request a revision. If the issues are not resolved after a reasonable number of revisions, a refund may be considered.
- Failed Grade: If you receive a failing grade for the assignment, you must provide proof within 30 days of receiving the product. We will review your case and issue a partial refund if warranted.
4.2 Refund Request Process: To initiate a refund request, customers must contact our customer support team within 30 days of receiving the product. Refund requests submitted after this period will not be entertained.
Revisions Policy
5.1 Revision Requests: Customers may request revisions to the delivered product within 30 days of receipt. For dissertation or thesis papers, the revision period extends to 60 days.
5.2 Revision Limitations: Revisions are only accepted if they adhere to the original order instructions. Requests for additional work that changes the scope of the project will be treated as a new order and may incur additional charges.
5.3 Revision Response Time: We aim to process revision requests within 24 to 72 hours, depending on the complexity of the requested changes.
Copyright
All intellectual property rights to the products provided by AssignmentHelper.ie remain with the Company until payment has been completed in full. In cases of refund, the rights revert to AssignmentHelper.ie.
Limitation of Liability
AssignmentHelper.ie is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our liability is limited to the amount paid by the customer for the specific order in question.
Amendments
We reserve the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is the customer’s responsibility to review these terms regularly to stay informed of any updates.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ireland.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at support@assignmenthelper.ie. We are here to assist you and ensure a smooth experience with our services.